Cancellation & Return Policy – A. projeKt
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We adhere to a strict no-cancellation policy. Once an order is placed and confirmed, cancellations won't be possible. Each garment is uniquely crafted upon order, so we can't accommodate exchanges or returns, except for sizing or alteration issues. If you encounter such issues (excluding sale orders or items on discount), contact us at within 48 hours of receiving the product. Our team will guide you through the alteration process.
Garment needs to be sent back for alterations within 7 days from raising the issue. While you're responsible for couriering the return, we'll take care of the delivery.
In case your order arrives damaged, email us at with a photo and video showcasing the damage, along with the order id, within 48 hours of delivery.